Shipping & Offers

 

Order Process

We like to give a thorough breakdown of how your order is processed and delivered. When an order is placed, your items go through a quality check and is then packed securely ready to be dispatched and delivered to you. Orders are usually processed and dispatched the same day or within 1 working day. However, during busy periods, there may be a slight delay to 2 working days. Please log in to your account to see the progress of your orders.

 

Delivery Charges

We only offer the 'Signed For' service by Royal Mail.

1st Class UK Small Package (Under 2kg): £5.99 
1st Class UK Regular Package (2-4.5kg): £9.99
2nd Class UK Small Package (Under 2kg): £4.99
2nd Class UK Regular Package (2-4.5kg): £8.99
Europe (Under 2kg):£16.99
International (2-4.5kg):£29.99

Look out for 'free delivery' offers on our announcements.

 

Emergency Orders

If you have personally contacted a member of our team with regards to a particular order and have been promised a quicker dispatch, please note that the above willnotapply.

 

Sales & Offer Periods

Due to our fast selling products, sale and offer items are non-refundable and non-exchangeable due to the items being last pieces or clearance items.

 

Courier Services

There may be times where we may have to use different courier services other than Royal Mail.

 

Courier Delays

Delivery times might vary during public holidays or bank holidays. We will not be held responsible for delays by the courier; at the time of severe weather conditions, natural disasters, or due to any obstruction caused locally for the courier to reach the parcel to you.

 

Insurance

We are NOT responsible for the loss of your order if YOU have given the wrong address. If you have ensured that you have given all the correct details, you are fully insured on the item until it reaches you. All international orders require a signature on delivery; which both parties, us and you have access to.

 

Last updated:  Saturday 1st March 2025